Ask Your Pharmacist
Can I pick up my mother's prescription? What information do I need?
You must show the proper identification and you must, according to HIPAA guidelines, be an authorized caregiver for the patients whose prescription you are picking up.
How can I transfer prescriptions from another pharmacy?
Contact the pharmacy and we will transfer your prescriptions for you. Just let us know where your prescriptions are now and which ones you wish to transfer.
Can you deliver my prescriptions?
We will deliver if you are unable to come to the pharmacy. Deliveries will be made Mon-Fri between the hours of 2:00 Pm and 5:00 PM. Please call medications in by 1:00 PM if you would like delivery that day.
Can I use my prescription card at your pharmacy?
Yes, we support most major insurance companies.
Can you help me with Medicare Part D questions?
Yes, we can direct you on where and how to get help with Medicare Part D.
What if I forgot to pick up my prescription at the indicated time?
We will hold you prescription for seven days. If you've forgotten to pick up your prescription in this time, call us and we'll be happy to refill it.
How can I get my prescriptions after hours?
You can reach us on the emergency after hour hotline at 270-401-1454 and we will gladly assist you.
If I have no refills remaining, can I still request a refill online?
Yes, we will contact your physician for you to request a refill. You will be required to enter your phone number so we may contact you at a later time.
Can I prepay my prescription online?
We only accept payment at time of pickup/delivery. We do not currently accept online payments.